2017 Utility Rate Study Public Meeting June 7 and 10, 2017 Agenda for Today Rate Study Presentation Break Out Sessions (Water, Solid Waste and Customer Services) 20 minutes at each color coded station Speakers Jerry Hart Deputy Director Financial Services Marilyn DeRosa Deputy Director City Engineer Tony Miano Deputy Director Field Services Laura Kajfez Neighborhood Services Specialist Gretchen Baumgardner Water Resources Manager Municipal Govt Finance www.tempe.gov/city-hall/finance-technology/budget General Fund Revenue taxes, licenses, permits, fines, intergovernmental, charges for services, grants, donations Expense Police, Fire, Community Services,
and Community Development Enterprise Funds Revenue user charges (self supporting) Expense Golf, Solid Waste, Water, and Wastewater Municipal Govt Finance www.tempe.gov/city-hall/finance-technology/budget General Fund Revenue taxes, licenses, permits, fines, intergovernmental, charges for services, grants, donations Expense Police, Fire, Community Services, and Community Development Enterprise Funds Revenue user charges (self supporting) Expense Golf, Solid Waste, Water, and Wastewater Guiding Principles We are Reliant on Limited Resources Everyone is Responsible to Conserve
Everyone Pays their Fair Proportionate Share We must be Transparent Rate Study Process Revenue Requireme nt Operating Costs Capital Costs Fund Balance Cost Allocation Customer Classes Just and Reasonable Rate Design Analysis of Impact
Reflect Key Customer Community impacts Values Issues/ Level/Structure Objectives of Customer Adjustment Class Drivers Factors Affecting Rates Solid Waste GOALS DIVERSION CIRCULAR ECONOMY 11 0
CUSTOMER RETENTION AND SERVICE Market Volatility Landfill Rates Legislation Equipment Diversification & Costs Solid Waste Rate Study Objectives
Green Organics Same Day Collection Commercial Cost Recovery (Zoned Rates) Pricing Parity Based on Living Unit Type Save Money And Recycle Tempe (SMART) Volume Based Pricing By Container Size SMART Pricing Model Priced By Container Size vs Single Rate for Everyone Opt-In Incentivizes Small Containers Increases Diversion 96 gal. 96 gal. 96 gal. 65 gal. 48 gal. Factors Affecting Rates Water
and Sewer GOALS CONSERVATI ON RESILIENCY CUSTOMER SERVICE Aging Distribution System Emerging Regulations Climate Stress Capacity Issues Program Cost Recovery Water and Sewer Rate Study Objectives Single Family Residential Evaluate Tiers $5.04
Affordability Conservation Return Flow Credit $3.3 6 $1.7 9 $2.2 4 >20 >1220 Price per 1,000 gallons 1-6 >6-12 Flood Irrigation Cost of Service Acknowledge Value of Tree Canopy Peaking Factor and Rate Types
2,000,000 1,762,693 Feb-15; 1,733,783 Mar-15; 1,606,810 1,000,000 - MulitFamily Single Family Residential Water Conservation Rebate Programs Resources to assist residents to conserve water Low flow toilet Landscape Conversion Greywater New Irrigation Efficiency Rebate The City of Tempe is offering the High Efficiency Turf Irrigation Rebate: High efficiency spray nozzles
Rain Sensors Irrigation Controllers Qualifying residents can receive up to $500 towards the purchase of high efficiency components once they have completed a City of Tempe home and landscape water audit Advanced Metering Infrastructure Collectors Repeaters Customer Portal Water Billing Smart Meter Endpoint Meter Data Management System
(MDMS) CoT Customer Service Portal Customer Portal Promotes transparency through online access to information Empowers customers to better understand and manage water use Water conservation Water saving tools and techniques
Leak resolution Improved communication Historical consumption Social comparisons Targeted messaging Send automated alerts, reminders, and notifications Payment Options Timeline AMI Timeline FY 13-14 FY 14-15 FY 15-16 Pilot Program
FY 16-17 thru FY 18-19 Consultant Hired RFP Select Vendor Installation Phase I and II Meter Change-out Public Outreach Process and Timeline 4 Focus Groups Boards and 2 Public Meetings Commissions Spring 11 0 Sustainability Neighborhood Advisory
Webinar Summ er Council WSS 2 Public Meetings Fall Council Action www.tempe.gov/utilityrate study Breakout Sessions Solid Waste and Recycling Dos and Donts Composti
ng and Green Organics Waste Reduction and Reuse Water Customer Services New Rebates Water Landscape Audits Outreach and Workshop s Flood Customer
Portal AMI Rollout How to Read Your Bill Rate Study Questions
Response Tool: propose risk response based on rules; automatic response for some risk categories Human: monitor automated responses; select response based on recommended actions Contextual Layers Server-level Monitoring Potential multi-site impact Server vulnerabilities put site content at risk deletion or...
Steiner's Model explained. Actual productivity. The team performance at any given time (due to successful interaction) Potential Productivity. The maximum capability of the group when cohesiveness is strongest. Losses due to faulty group processes. Factors that go wrong in team...
Diamond poems take two opposites and show a transition from one to the other. Picture Poems. There are two types of picture poems. The 1st type (and most common) is a poem that takes the shape of the subject of...
Gateway. Connects two different networks. Network and Sharing Center. Use Homegroup to Share Files and Printers on a Home Network. Using Homegroup to Share Files and Printers on a Home Network. Shared Resource. Device connected to one computer that can...
Candle mold - tallow tub, fire grate, wick trimmer, candle holder. and so on - lots of tools, lots of mental rules, lots of skill. The culture of the pioneers - a wagon full of tools, and heads full. of...